Wovex is designed for flexible collaboration, whether you’re managing benefits across one team or an entire organisation. Each person accessing a Wovex Workspace is assigned a role, and your plan determines how these roles are billed.
🔑 Role Types in Wovex
Every person in your Workspace has one of three roles:
| Role | Access Level | Billed? | 
| Admin | Full access to all features and settings in your plan | ✅ Yes | 
| Standard | Full collaboration access, without admin controls | ✅ Yes | 
| Guest | View-only or limited interaction access, based on permissions | ❌ No | 
Each role is designed to support different responsibilities, from high-level planning to day-to-day delivery or external contribution.
🧾 How Billing Works
Wovex uses a per-seat model, with pricing based on your selected plan (Starter, Advanced, or Enterprise). Only Admin and Standard roles are billed, and guest users are always free.
Key billing details:
- All users in a Workspace share the same plan (e.g. all users on Starter or all on Advanced). 
- You can have as many Admin or Standard users as needed. 
- Seat charges start only when a user accepts their invitation. 
- Guests do not count towards seat totals. 
- An initial Admin is always required. 
You can view current pricing on the [Wovex pricing page].
🧮 Prorated Billing Example
Seats are billed ahead of the next billing period, and any changes (e.g. adding or removing users) are prorated based on usage.
Example:
- You start on Starter with 1 Admin at £20/month. 
- Mid-month, you add 2 Standard users. 
- Your next invoice will: - Include a full month for the Admin 
- Add prorated charges for the 2 new users from the date they joined 
 
You’re only charged for the days each seat was active.
🔄 Contracts and Scaling
If you're on a monthly, quarterly or annual contract:
- All contracted seats are billed ahead, based on your billing frequency. 
- You can go beyond your contracted seat number at any time. 
- Any extra seats are billed monthly and prorated from the day they’re added. 
Example: If your contract includes 10 Advanced seats annually, and you add 2 more in June, you’ll be billed monthly for the additional seats from the day they were activated.
🧍 Guest Users (Free)
Guest roles are ideal for stakeholders or external collaborators who need to view progress, check reports, or provide light input without editing data.
Guests can:
- View benefits and reports they’re given access to 
- Read-only access to Maps, Value Agreements and tracking 
- Be mentioned in notes and comments 
- Participate in approvals or feedback (if enabled) 
Guests cannot:
- Create or edit benefits, measures or maps 
- Access admin settings 
- Use AI features or perform data collection 
You can invite unlimited Guests on any plan.
👩💻 Managing Roles
To change a user's role:
You can also remove users here, if they’re Admin or Standard, their seat charge will adjust on your next invoice.
🧠 Summary
| Role | Key Use | Cost | 
| Admin | Full control of the Workspace | Paid | 
| Standard | Active collaboration, no admin access | Paid | 
| Guest | Light involvement or read-only access | Free | 
Roles help you match access to responsibility, and only charge for users who need full functionality.



