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How Wovex Uses AI

AI is used to assist users, not replace human judgement.

Updated over a week ago

How Wovex Uses AI

Wovex uses AI primarily within the product to assist users with thinking, setup, and structuring work. AI is designed to help users work more effectively, while keeping control, review, and accountability with people.

AI features in Wovex are optional and are used to support understanding and productivity, not to automate decisions or replace human judgement.


AI in Wovex Assist

Wovex Assist supports users as they define and refine their work in Wovex.

AI may be used to:

  • Suggest example benefits, measures, or initiatives for users to choose from

  • Generate draft descriptions that users can review and edit

  • Help structure information during setup or refinement

  • Provide contextual guidance while working in the platform

All AI-generated content is optional and editable. Users decide what to keep, change, or discard before anything is saved.

Wovex Assist can be enabled or disabled by users, giving teams control over when and how AI is used.


Improving guidance and examples

Wovex regularly reviews and updates its example content, guidance, and recommended Benefit and Measure Packs to improve clarity and relevance.

This may include:

  • Refining example Packs

  • Updating suggested benefit and measure lists

  • Improving default descriptions and guidance

These updates are part of ongoing product improvement and happen within Wovex.


AI in help and support

Wovex also uses AI within its help experience to assist users in finding and understanding guidance more quickly.

In this context, AI may be used to:

  • Surface relevant help articles

  • Summarise guidance

  • Answer common questions about how Wovex works

AI in this area supports explanation and navigation only.


What AI is not used for

AI in Wovex does not:

  • Train external or general-purpose AI models using customer data

  • Make autonomous decisions

  • Approve, submit, or change data without user action

  • Replace human judgement or accountability

All decisions and actions in Wovex remain the responsibility of users.


Customer data and AI

Data is not shared outside Wovex for AI training purposes. Any use of data within Wovex is focused on improving guidance, structure, and user experience rather than automating decisions.


Our principle

Wovex is designed to use AI to assist users, while keeping control, review, and accountability with people.

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